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About Caltech WEB

CalTech Web is a full-service affordable web design company. Hosting, maintenance, service, and support are all included in a low monthly fee. We offer church websitessmall business website design, and non-profit website design.

Brandon Hopkins Image

Brandon Hopkins is the Senior Pastor at Grace Community Church

He is currently pursuing an M.Div through the Southern Baptist Theological Seminary.

He has been married for 20 years and has 7 children.

Fast, Efficient Support

At CalTech Web, we take pride in our customer service, and our Zendesk ticketing system is at the heart of our support operations. We understand the importance of timely responses and updates, which is why we are committed to providing exceptional service. Here’s a glimpse into our response times:

  • Less Than an Hour to the First Response: We prioritize your queries and aim to address them promptly. Our team is dedicated to ensuring that you receive a quick initial response to your ticket.

  • 1.7 Hours to Complete an Update: Once we’ve started working on your ticket, we strive to keep you informed and provide updates in a timely manner. Our goal is to resolve your issues efficiently without compromising on quality.

Our average response and update times are a testament to our commitment to customer satisfaction. We are always here to support you every step of the way.

Next Steps

We are committed to your church, ministry, and success. Let us know how we can help, or schedule a time to chat with us.