Affordable Website Design Company

About Caltech Web

CalTech Web is a full-service affordable web design company. Hosting, maintenance, service, and support are all included in a low monthly fee. We offer church websites, small business website design, and non-profit website design.

About CalTech Web

Pioneering Affordable
Web Design

01. Meet Our CEO and Founder: Brandon Hopkins

Brandon Hopkins is the driving force behind CalTech Web, serving as both CEO and Founder. With a passion for web design and a keen eye for detail, Brandon leads our team in creating innovative and effective solutions for our clients.

02. Our Vision: Affordable Web Design Excellence

At CalTech Web, we believe that every business, organization, and individual should have access to high-quality web design services without breaking the bank. Our vision is to provide affordable web design solutions that not only meet but exceed our clients’ expectations.

03. Our Mission: Building Strong Online Presences

Our mission at CalTech Web is simple: to help our clients build strong and effective online presences. We achieve this by offering a range of services, including web design, hosting, maintenance, and support, all at an affordable price. With our expertise and dedication, we ensure that our clients’ websites are not only visually appealing but also functional and user-friendly.

Meet Brandon Hopkins

Brandon Hopkins is more than just a name; he’s a visionary leader with a passion for excellence. As the Senior Pastor at Grace Community Church, he embodies integrity and dedication. Pursuing an M.Div through the Southern Baptist Theological Seminary, Brandon is committed to lifelong learning and growth.

With 20 years of experience in SEO, Online Marketing, and Website Design, Brandon is a seasoned professional. He founded DiamondLinks and currently serves as its president, driving the company’s success with his strategic insights. Brandon has achieved two successful exits from marketing and SEO agencies, solidifying his reputation as a leader in the industry.

Beyond his professional achievements, Brandon values family and community. Married for 20 years, he is a devoted husband and father of 7 children. Brandon’s influence extends beyond his business ventures; he actively moderates multiple online marketing forums and has been featured in over 100 marketing-related articles online and offline.

Fast, Efficient Support

At CalTech Web, we take pride in our customer service, and our Zendesk ticketing system is at the heart of our support operations. We understand the importance of timely responses and updates, which is why we are committed to providing exceptional service. Here’s a glimpse into our response times:

Less Than an Hour to the First Response: We prioritize your queries and aim to address them promptly. Our team is dedicated to ensuring that you receive a quick initial response to your ticket.
1.7 Hours to Complete an Update: Once we’ve started working on your ticket, we strive to keep you informed and provide updates in a timely manner. Our goal is to resolve your issues efficiently without compromising on quality.

Our average response and update times are a testament to our commitment to customer satisfaction. We are always here to support you every step of the way.

5000+ Support Tickets: Over the years, we have successfully resolved over 5000 support tickets, showcasing our expertise and dedication to our customers.
Average Support Requests Completed in 42 Minutes: We understand the urgency of your requests. On average, our team completes support requests in just 42 minutes, ensuring minimal downtime for your operations.
96% of Tickets Completed Within 24 Hours: We pride ourselves on our efficiency. 96% of our support tickets are completed within 24 hours, ensuring that your issues are resolved in a timely manner.

Chat With Live !

Connect with us instantly through our Chat With Live feature, where our dedicated team is ready to assist you with any inquiries or support you may need.